Platinum Hosting has been so far the best webhosting business I have had the pleasure of being a customer with, and I don't expect I'm likely to feel different about them at any time in the future.
At all times has their staff gone beyond the call of duty to answer questions, implement features on the server and generally keeping things well oiled.
What I like most about them besides the excellent quality of the techincal services rendered is the customer support. They are human. Available to help you out through email or MSNM almost anytime of the day, knowledgable, friendly.
The price/performance ratio with them rivals that of much larger hosting companies easily, where all is about turnaround, not the people that keep them big
I'd recommend Platinum-Hosting.com to anyone who's serious about their online presence.